Smart Traveller policies bought before March 11, 2020 will cover claims on Trip Cancellation/Postponement related to the COVID19 pandemic. For more info on Smart Traveller coverage in relation to COVID19, please click here For assistance, please contact AXA Customer Care through (02)8581-5292 or see other options here.
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Contact Us

For customer inquiries, support, and complaints:
(+632) 8 5815-292
(+63) 917 1709292 (Globe)
(+63) 998 5889292 (Smart)
Operating Hours: 8:00 AM - 8:00 PM, Monday – Friday, except holidays
Mobile lines are exclusive for calls and not yet available for SMS.
Telco Charges will apply for cross-network calls.

For corporate transactions:
(+632) 8 885-0101
Operating Hours: 9:00 AM - 5:00 PM, Monday – Friday, except holidays

34th Floor GT Tower, Ayala Ave. corner H.V. Dela Costa, Makati City, Philippines