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Services
Claims
We fulfill our promise to provide your benefits at the time that you need it most.
During this difficult time, our Financial Advisors and AXA Representatives are always ready to help you.
You may call your Financial Advisor or Call Us at (+632) 8 5815-AXA or Chat with an AXA Representative to assist you on your Claim.
YOUR NEXT STEPS
Submit Complete Requirements
Download & fill-out the Claim Form
Send the necessary documents to any Metrobank branch, or file your application through your AXA Financial Advisor.
Your Request will be Processed
Once AXA receives your documents, an evaluation will be done.
You will receive an update within five (5) working days.
Expect to Hear from Us
We will advise you if your claim request needs additional documents, or if your application is approved or declined.
Receive Your Payout
Once approved, you will receive your claims payout through your preferred payment method.
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